Discover more about me
After 12 years at Louis Vuitton, where I grew from Sales Associate to Store Director of one of their top-performing stores in Europe, I decided to shift my path and dedicate my experience to supporting small and medium-sized premium and luxury businesses in the retail industry.
During my time at Louis Vuitton, I led a team of 60+ people and helped the store double its revenue, surpassing €50 million, while nearly tripling the team and retail space. I also had the opportunity to lead a major global event in Paris that generated over €40 million in sales, working closely with international teams and high-profile clients.
The event brought together Louis Vuitton’s top clients, brand ambassadors, world-class athletes and VIP guests in an exceptional experience. Alongside this, I helped develop a loyal local clientele and ensured the store’s presence at key national and international industry events.
What made the difference wasn’t just the numbers, it was the shared vision and the culture we built. I’ve always believed in trust, clarity and co-responsibility. In just one year, 21% of the team progressed in their careers, a reflection of what’s possible when people feel seen, valued and aligned.
My consulting approach is hands-on, not theoretical. I work inside the business to observe what’s not working, uncover hidden inefficiencies, and co-create real solutions. I don’t operate as an external advisor, I become part of the team. With empathy, structure and strategic clarity, I help every element of the business (people, operations, client experience and sales) work in sync to fuel sustainable growth.
I support businesses through key moments of change: when a team is unbalanced, a business is scaling, or things simply aren’t running as smoothly as they should.
Sharing experience with the next generation
In recent years, I’ve been invited to speak at the Exclusive Brands Week hosted by Les Roches Marbella, one of the world’s top universities in luxury brand and hospitality education.
There, I shared real-world insights about operational leadership and client experience in the luxury retail world, helping students and professionals connect strategy with practice.
2023 – Exclusive Brands Week
Topic: Operational management and leadership in luxury retail
Watch the event introduction →
2024 – Exclusive Brands Week
Topic: Customer experience as a competitive advantage
Watch the event introduction →
Want to learn more about my work?
Visit my LinkedIn profile for insights, reflections and a closer look at the projects I’m currently involved in.